Warranty Information

Warranty Portal Login – Click Here

Purchasing a new home is one of the biggest investments you’ll make in your life. After doing so, you should be able to breathe a sigh of relief and have some peace of mind knowing your investment is well protected. When you buy from Chesmar Homes that’s exactly what you’ll be able to do.

All new homes built by Chesmar Homes are backed by a 2-10 Home Buyers Warranty, which provides 1-year workmanship coverage,
2-year distribution systems coverage, and a 10-year structural coverage from the day of closing. Additionally, Chesmar provides a limited guarantee addressing the amount of energy needed to heat and cool your home, which was established to promote energy-efficient construction. This level of protection helps to ensure those we serve continue to be completely satisfied with their homebuying experience – even after closing.

In the event a claim needs to be filed, you can expect our team to work with you every step of the way. We promise to continue to provide the same great service and care that you received throughout every previous stage leading to homeownership.

Warranty Documents
2-10 Home Buyers Warranty Program Summary
2-10 Home Buyers Warranty Program
Understanding Limited Guarantee

For questions regarding your home warranty or warranty login assistance, please email one of our customer service members today.

Austin Customer Care
Email: customerservice.austin@chesmar.com

Central Texas Customer Care
Email: customerservice.centraltexas@chesmar.com

Dallas Customer Care
Email: customerservice.dallas@chesmar.com

Houston Customer Care
Email: customerservice.houston@chesmar.com

San Antonio Customer Care
Email: customerservice.sanantonio@chesmar.com